Real Gym Scenarios
Real Gym Scenarios
Follow practical gym situations from setup to sales, service, payments, and support.
What this section covers
Follow practical gym situations from setup to sales, service, payments, and support.
Pages in this section
- Full gym launch rehearsal
- Real gym day-one simulation
- Known workflow improvements
- Create a walk-in prospect with follow-up
- Book and manage a trial
- Move a lead after a tour and schedule the next follow-up
- Handle a WhatsApp or Facebook lead from Inbox
- Serve a member from the profile drawer
- Book a PT session and handle eligible cancellation
- Create a group class with capacity and waitlist
- Mark class attendance and message the right recipients
- Sell a membership on EMI/installments
- Use proration correctly
- Paid-in-full membership
- Recurring monthly contract
- Sell PT sessions and book a PT appointment
- Create and run a class
- Send an invoice or payment link
- Handle offline payment
- Collect on POS terminal and reconcile pending status
- Freeze a membership
- Upgrade a membership
- Transfer a membership
- Refund or void a payment
- Open and close cash drawer shift
- Create correct GST invoice
- What if Razorpay, SMS, WhatsApp, email, terminal, or biometric is not configured?
- Renew a membership before expiry
- Recover a failed payment or unpaid dues
- Stop or cancel a membership
- Send and complete a waiver
- Import members from another system
- Handle opt-out or communication consent
- Send a renewal campaign without spamming the wrong members
- Create an automation for trial follow-up
- Investigate failed message delivery
- Fix low retail stock or stock mismatch
- Sell or return a retail item for a walk-in/member
- Build and schedule a report export
- Investigate a report export that is not ready
- Investigate who changed a sensitive record
- Handle class waitlist and late cancellation
- Reset staff password or change permissions
- Use safe mode before provider testing
- Send and track support feedback
- Investigate biometric gate or check-in denial
- Correct staff attendance or leave
- Fix duplicate person records
- Create staff and invite them
- Daily closing checklist