Mark class attendance and message the right recipients

Question

A class is ending and staff needs to mark attendance and notify only booked members about a room change next week.

Steps

• Open Schedule > Group Classes and use filters to find the class.
• Open View and check class date, trainer, room, reservation count, waitlist count, and status.
• In Clients, mark each booking Attended, No Show, Cancel, or Cancel and Refund Session based on what happened.
• Complete the class only after member-level outcomes are correct.
• In Send Group Message, choose WhatsApp, SMS, or Email only when provider readiness allows it.
• Select or write the message, choose Booked only for a booked-member update, leave Waitlisted unchecked unless waitlisted clients need the update, then send.

Correct outcome

Class attendance/utilization is accurate, eligible session refunds are explicit, and only the intended recipient status group receives the class update.