Real Gym Scenarios
Create a group class with capacity and waitlist
The gym wants to schedule a Zumba class with 12 seats and 4 waitlist spots. What should staff configure?
Question
The gym wants to schedule a Zumba class with 12 seats and 4 waitlist spots. What should staff configure?
Steps
- Open Schedule and switch to Group Classes.
- Click Create Class and select location, class category, level if used, trainer, delivery type, room or virtual link, and local start/end time.
- Enable Limit reservations and enter 12. Enable waitlist and enter 4.
- Add only confirmed members in Members optional if the gym wants pre-reserved seats on every generated class.
- Use repeat only for the agreed class series and review count/until-date carefully.
- After creation, open View on generated classes and confirm reservation count, waitlist count, trainer, room, class level, and status.
Correct outcome
Class rows show booked capacity and waitlist capacity correctly, and later bookings fill seats first, then waitlist, without exceeding configured limits.
Book a PT session and handle eligible cancellation
A member has PT balance, books a slot, then cancels before the cutoff. What should staff do?
Mark class attendance and message the right recipients
A class is ending and staff needs to mark attendance and notify only booked members about a room change next week.