Open and close cash drawer shift

Question

How should front desk handle cash drawer control for the day?

Steps

• At start of shift, open Commerce > Finance Ops > Cash control.
• Select Cash drawer and enter Opening amount (minor). For INR 1000.00, enter 100000 if the field expects minor units.
• During the day, record only real cash/offline payments with invoice, amount, and reference.
• At close, select the open cash shift, enter counted Closing amount (minor), and add notes for over/short differences, bank deposit, or handover.
• Compare Transactions, refund ledger, credit ledger, and cash count before finance close.

Correct outcome

Cash collection has an opening balance, payment evidence, closing count, variance note, and finance audit trail.