Real Gym Scenarios
Handle offline payment
Customer paid offline. How should staff record it?
Question
Customer paid offline. How should staff record it?
Steps
- Use Record offline payment from POS or invoice.
- Choose payment method: cash, manual UPI/QR, bank transfer, internal credit, or configured offline mode.
- Enter collected amount, payment reference, notes, and invoice link. The amount must not exceed invoice balance.
- For cash, make sure the correct cash drawer shift is open before collection. For bank/UPI/cheque/external card reference, paste the real reference staff can reconcile later.
- Verify payment history and invoice balance.
Correct outcome
Finance can reconcile the payment without guessing who paid and for what.