Freeze a membership

Question

Member is traveling or has a medical reason. What should staff do?

Open person profile or Commerce Freeze.
Select a subscription from the list. Only subscriptions that allow freeze and are Active or Frozen should appear.
Enter Start date, End date, and Note/reason. Use the configured freeze type/policy where the backend exposes it.
Submit request or apply according to permission/policy and explain access/billing effect to the member.
Review subscription state, access eligibility, invoice/payment effect, freeze history, and audit entry.
Use Stop only to end a valid freeze and Void only when the freeze entry itself was wrong.

Entitlement is paused cleanly and reactivation/stop behavior is visible.