SquareOS Docs
Integrations

PT Dashboard

PT Dashboard shows personal-training demand, trainer utilization, upcoming PT work, session balances, and service follow-through so trainers and managers can prevent missed revenue and missed sessions.

What this page is for

PT Dashboard shows personal-training demand, trainer utilization, upcoming PT work, session balances, and service follow-through so trainers and managers can prevent missed revenue and missed sessions.

Who should use it

Owner, manager, PT lead, trainers

Where to find it

/dashboard/pt

Before you start

  • PT session balance should come from POS sale of PT pack/add-on and Schedule appointment consumption, not from spreadsheets.
  • Trainer utilization depends on appointments being booked with the correct trainer, category, start/end time, attendance, no-show, and cancellation state.
  • Low balance and no-show patterns should create follow-up tasks or sales opportunities when the member needs renewal or service intervention.
  • Use the dashboard to spot issues, then open Schedule or Person Profile for the actual correction.

Daily workflow

  • PT lead reviews today and tomorrow appointments, trainer load, low balances, and no-shows.
  • Trainer opens relevant profile before session to check medical history, pinned notes, and session balance.
  • After each session, mark attended, no-show, late cancel, or regular cancel in Schedule so balances and reports remain correct.

Watch out

  • Do not manually add or subtract PT sessions to make the dashboard match expectation. Fix the sale, booking, cancellation, or attendance record that caused the mismatch.
  • Use the left menu to open related pages in Integrations.
  • Use Ask Docs for questions that are already covered in this public documentation.

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