Charges
Charges define one-time operational fees that can appear in checkout or lifecycle workflows, such as joining fee, freeze fee, transfer fee, cancellation/admin fee, or access-card replacement.
What this page is for
Charges define one-time operational fees that can appear in checkout or lifecycle workflows, such as joining fee, freeze fee, transfer fee, cancellation/admin fee, or access-card replacement.
Who should use it
Owner, finance, manager
Where to find it
/admin/charge-list
Before you start
- Use clear names and tax groups so invoice lines are understandable to members and finance.
- Joining fee should remain a separate extra charge during sale, not merged into plan price.
- Fees used by freeze, transfer, cancellation, or refund workflows should match written gym policy.
Daily workflow
- Create charge, set price/tax, and confirm where staff can apply it.
- Review invoices after first use to make sure the charge prints correctly.
- Deactivate outdated charges instead of deleting financial history.
Watch out
- Do not use charges for recurring membership fees. Recurring value belongs in plans and checkout payment arrangement.
Related help
- Use the left menu to open related pages in Integrations.
- Use Ask Docs for questions that are already covered in this public documentation.
Commission Management
Commission Management defines sales payout plans, staff/location assignments, adjustments, commission runs, approvals, and payout closing for staff incentives.
Payment Modes
Payment Modes define how staff can collect or record money: cash, manual UPI/QR, bank transfer, online gateway, terminal device, internal credit, or another approved manual method.