SquareOS Docs
Sales and Trials

Sales Calendar

Sales Calendar shows follow-ups, tours, reminders, and scheduled sales work on a time grid.

What this page is for

Sales Calendar shows follow-ups, tours, reminders, and scheduled sales work on a time grid.

Who should use it

Sales, front desk, manager

Where to find it

/crm/sales-calendar

Before you start

  • Use calendar when the time matters, such as tours, calls at requested times, and renewal callbacks.
  • Use task list when staff simply need an ordered work queue.
  • Sales Calendar filters by anchor date, task category, task type, and staff. These filters change visible CRM tasks only, not Schedule service bookings.
  • Calendar views are Day, Week, Work Week, Month, Agenda, and Trainer View. Work Week hides weekend days; Trainer View groups CRM events by assigned staff.
  • Clicking an empty calendar slot opens Create Task prefilled to that slot time. Clicking a calendar event opens task detail for edit/outcome handling.
  • Print Calendar is for physical desk handoff and should be used after filters and window are correct.

Daily workflow

  • Choose anchor date and filters, then pick Day/Week/Work Week/Month/Agenda/Trainer View depending on the handoff needed.
  • Create a calendar task from an empty slot for a committed call/tour time, with owner, category, type, priority, title, repeat mode, and comments.
  • Open an event to edit schedule, log outcome, mark completed, or cancel/skip after the real result is known.
  • Print calendar only when a physical desk handoff is required.
  • Drag or reschedule only after confirming the customer requested or accepted the new time.

Watch out

  • Calendar is not a class/appointment scheduler. Use Schedule for service bookings.
  • Use the left menu to open related pages in Sales and Trials.
  • Use Ask Docs for questions that are already covered in this public documentation.

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