Bookings and Schedule
Class List
Class List is the operational list of class sessions, bookings, attendance, waitlist state, substitutions, and group-message actions.
What this page is for
Class List is the operational list of class sessions, bookings, attendance, waitlist state, substitutions, and group-message actions.
Who should use it
Front desk, class instructors, manager
Where to find it
/schedule/class-list
Before you start
- Use class detail before changing bookings or attendance so you can confirm class date, trainer, room, capacity, and member status.
- Class List is now surfaced through the Schedule Group Classes tab. Use the tab counters, class table, and View action to open the same class detail drawer.
- Class row reservation count is booked seats over reservation limit; waitlist count is waitlisted people over waitlist capacity.
- Class detail edit fields are location, trainer, start/end date and time, physical/virtual delivery, room or virtual link, reservation limit, waitlist capacity, notes, and force-trainer-conflict.
- Client booking actions are Attended, No Show, Cancel, and Cancel and Refund Session. Choose the refund action only when backend entitlement should be restored.
- Booked, checked-in, waitlisted, no-show, canceled, and late-canceled states have different reporting and service meaning.
- Trial-linked class booking requires class trial support, active/scheduled trial status, valid trial window, and remaining trial allowance.
- Group messages require at least one recipient status and configured provider/sender for WhatsApp, SMS, or Email.
- Group message recipient toggles are Booked, Checked-in / attended, and Waitlisted. The selected statuses define the audience.
- Substitute trainer only when the substitute is actually covering the class; this affects utilization and staff history.
Daily workflow
- Before class, review bookings, waitlist, room, and trainer.
- At class time, mark arrivals checked in or attended as the gym process requires.
- After class, mark no-shows/cancellations, complete the class, and review utilization.
- For class changes, edit class details first, then send a targeted group message to booked/waitlisted/checked-in clients as needed.
Watch out
- Do not use class attendance to fix check-in or PT entitlement problems. Correct the source workflow instead.
Related help
- Use the left menu to open related pages in Bookings and Schedule.
- Use Ask Docs for questions that are already covered in this public documentation.